FAQ's

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1.Do I have to be a member of the Tri City Court Club to received services from Court Club Physical Therapy?

Membership is not required. However, a benefit that sets us apart from other clinics is as a patient of Court Club Physical therapy you have access to the Club and all its resources. 

2. When my doctor recommends therapy, do I have a choice in providers?

Yes, if you need physical therapy, YOU DO HAVE A CHOICE when selecting your provider.  Be sure to explore all your options.  Ask key questions, such as "how much time time will I spend with my therapist"?  and "do I have access to the equipment between treatments?".  After doing your research, we are confident you will see the value in choosing Court Club Physical Therapy.

3. What insurance providers do you accept?

We accept virtually all major insurance carriers. We verify and share your insurance benefits and requirements with you. 

4. What should I expect on my first visit?

Your first visit is approximately one hour.  After reviewing your medical history, diagnostic tests and recent events that may have contributed to your current condition, your therapist will make an initial evaluation. The evaluation includes a full assessment of your current functional deficits, pain level and posture.  You also receive a detailed evaluation of your flexibility, strength, balance and endurance.

Following the evaluation, your physical therapist explains your personalized treatment plan, reviews expectations for recovery and provides a commitment letter. Throughout the experience, communication between patient and therapist is stressed as a vital component of the recovery process.

5. What should I bring to my first visit?

  • Photo Identification
  • Prescription / doctor referral
  • Insurance card
  • New patient paperwork or please arrive 15 minutes before your first appointment in order to complete all necessary paperwork

6. Will my insurance cover my therapy?

Court Club Physical Therapy is contracted as a preferred provider for most insurance carriers.  We do our best to simplify the process by contacting your provider for details regarding your benefits and responsibilities.  After securing that information, we share it with you and answer your questions.

7. Who should I contact with billing questions?

Please call (509) 735-2014 during normal operating hours.  Our billing staff are happy to provide a thorough explanation of the billing process.